Sim Not Provisioned Straight Talk. I suggest you create an online account with the number you're porting in. Factory reset shouldn't do either one.

Every phone opens differently so check your phone’s manual if you’re not sure. Select open straight talk cloud. straight talk cloud can also be found in your favorites list in finder. Return to the activation screen, press the home button and select emergency call (911 in the united states or any similar number depending on the country where you live) and disconnect the call as soon as it is connected and tap the power button.